Surgent's The Art of Delegation: Strategies for Improving Your Skills

One of the most challenging skills for a manager or supervisor to master is delegation. This course will cover a variety of delegation-related topics and provide participants with the necessary knowledge and skills to delegate work and authority effectively.

Managers and supervisors who wish to delegate work and authority more effectively

• Explain the concept of delegation
• Assess delegation skills
• List poor delegation outcomes
• Identify the ten steps to delegating effectively
• Recognize the barriers and benefits of delegation
• Begin a delegation action plan

• What is delegation?
• Why is delegation important?
• When and to whom should tasks be assigned?
• How can you delegate effectively?
• How do you deal with problems and issues when they arise?

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