Surgent's Management Fundamentals

In a recent Gallup study, 50% of respondents quit because of their manager, which makes your managers and supervisors your company's first line of defense against costly turnover. This program looks at management from a broad perspective and then drills down into key skills needed to manage effectively.

New managers as well as existing managers looking to refresh their management skills

• Gain key skills needed to manage effectively

• What it takes to be effective as a manager
• Exploring the challenges that get in the way
• Looking at the driving forces that have evolved how managers engage with employees today
• Motivating employees of multi-generations
• Twelve practices that can be adopted to influence employees to become more engaged
• Identifying what it takes to develop employees
• Delegation and accountability

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